HP DesignJet Plotter Repair Sheffield

HP DesignJet Repair in Sheffield

No matter how much you look after your plotter, sooner or later you will require a DesignJet Repair in Sheffield. Its simply the nature of the beast.

A DesignJet contains a lot of moving parts, all of which will wear and fail sooner or later. This is inevitable. However, it doesn’t need to be catastrophic.

Hutchins IT Limited are a specialist DesignJet repair company based in Oldham, around 40 miles from Sheffield City Centre.

With over 22 years’ experience in the plotter repair sector we are well placed to provide a fast, efficient and cost effective repair to your faulty DesignJet.

Once we received a DesignJet repair enquiry our primary goal is to resolve the problem with the minimum of fuss and the maximum efficiency. This reduces customer costs, not only through reasonable repair costs but in reduced downtime.

Phone: 0771 083 0106, Email: [email protected]

Sheffield

Sheffield is the biggest city in the county of South Yorkshire and is the administrative centre. This area comprises, Barnsley, Doncaster, and Rotherham.

Collectively, as part of the Northern Powerhouse, they contribute a GVA (Gross Value Added) of around £24 billion to the scheme. This is a significant contribution per head of population.

Sheffield was once the world leader in the production of steel. Any product, particularly cutlery, bearing the “Sheffield Steel” mark was classed as a quality product indeed.

Currently, Sheffield, is undergoing a large amount of renovation and regeneration, withing the city centre and its surrounding areas. This creates an influx od design and construction companies. Some of which will use a HP DesignJet Plotter to produce their hard copy drawing and ultimately the finished product.

What Can Hutchins IT Limited Do for You?

As one of the leading DesignJet Repair Companies in the country, we can ensure your faulty plotter is back up and running with the minimum of fuss. Every DesignJet Repair enquiry we receive is subjected to our Total Care Solution process. This is a procedure that has been developed over 20+ years and is designed to enable us to carry out each repair to the same set of standards.

Total Care Solution

This is our 8-step plan that enables us to carry out each DesignJet repair to our exacting standards.

1. Initial Contact: Customer contacts us about a DesignJet Repair in Sheffield that is required.

2. Phone Triage: We contact customer to ascertain the exact nature of the plotter problem.

3. Quotation: From the information gathered, an action plan is formulated, and a repair quotation is sent to the customer.

4. Agreement: Once the customer has agreed to the quotation, the DesignJet Repair can begin in earnest. A date and time is agreed, and an engineer assigned with relevant parts.

5. The Repair: When the engineer arrives on site, an assessment of the situation is carried out. The engineer then feeds his action plan back to the customer along with any parts that may be required. – The engineer will then carry out the repair to the DesignJet. - No parts will be fitted without customer consent.

6. Calibration and Testing: Now the machine is in a working condition, the engineer will carry out all relevant calibrations, these always include printhead alignment. Once the engineer is satisfied the plotter is performing correctly, the machine is fully cleaned to remove any ink marks. The engineer will then invite the customer to carry out their own system tests.

7. Sign Off: When and only when, the customer is satisfied, the machine is signed back over to them for normal use.

8. Warranty: Every repair is covered by our 30 days warranty of the same fault returning.

By adhering to the above procedure, we ensure every DesignJet Repair is carried out efficiently and our after-care management is professional and courteous.

Hutchins IT Limited are more than a DesignJet Repair Company – we are the complete DesignJet Package.

Contact Us Now and put your faulty DesignJet on the road to recovery.