DesignJet Z5400 Repair Newcastle-Upon-Tyne
Introduction:
Embarking on yet another journey up north, our team at Hutchins IT Limited recently undertook a DesignJet Z5400 repair in the vibrant city of Newcastle-upon-Tyne. While the issue wasn't severe, it posed an inconvenience – the customer had somehow managed to break the cover for Roll 2, making the operation of the second media roll impractical.
Early Start and Coffee Ritual:
To beat the notorious M62 congestion around Leeds, we kicked off the day with an early start. Upon arrival, the mandatory cup of coffee in hand, we delved into assessing the situation. It quickly became apparent that the right-hand fixing assembly on the roll cover had been sheared off, necessitating the replacement of the cover.
Total Care Solution Procedure:
Adhering to our Total Care Solution Procedure, a program finely tuned over two decades in the DesignJet Repair sector, we engaged in a detailed discussion with the customer. At Hutchins IT Limited, we value transparency and never proceed with part replacements without final confirmation from our clients.
Repair Process:
With the course of action agreed upon, we swiftly replaced the damaged cover.
Following our Total Care Solution protocol, we conducted a thorough cleaning and servicing of the machine. Every step was taken to ensure the quality of the DesignJet repair, including comprehensive testing of the machine's operations, particularly focusing on the Roll 2 loading process.
Completion and Handover:
Upon successful testing, the DesignJet repair was deemed complete.The machine, now in optimal condition, was signed back over to the customer.
Hutchins IT Limited has once again delivered a fast and cost-effective repair, with the assurance of our Total Care Solution program, boasting a remarkable success rate of around 96%.
Conclusion:
If you find yourself in need of a DesignJet Repair in the Newcastle-upon-Tyne area, look no further than Hutchins IT Limited. Our team stands as your DesignJet Repair partner in the north of England, providing not only swift and efficient service but also a commitment to quality through our Total Care Solution program.
Contact us for a fast, free, and no-obligation quotation, and let us navigate the intricacies of your plotter repair needs.
