DesignJet 500+ Repair Winsford, Cheshire
Trip to Winsford in Cheshire today to attend a DesignJet 500+ in needs of some help.
The customer reported the machine as dead with no power to it whatsoever. This was a result of a power outage in their unit. The plotter had been working fine prior to the power cut. However, the DesignJet failed to come on when the electricity was restored.
Generally, in my experience, the PSU’s in the DesignJet 500+ are reasonably solid with very few failures. They do, however, seem to be susceptible to unexpected power fluctuations. This was certainly the case in this instant.
Prior to carrying out the DesignJet repair, the customer asked about upgrade paths. This is the latest of several conversations over the last couple of years we’ve held. My opinion is “If the machine is still doing what you need it to do why upgrade?”.
The DesignJet 500 platform is solidly built. They are the “armoured tanks” of the HP plotter range. Yes, they struggle printing PDF’s and there a bit slow when processing. That aside, they will happily print all day long.
I digress, a dead plotter can only be one thing the Power Supply Unit (PSU). This was promptly replaced and a good DesignJet service carried out, before realigning the printheads and giving the machine a good test.
Once again, the machine was fully repaired and back up and running less than 24 hours from receiving the call. Another successful DesignJet repair carried out in accordance with the company’s Total Care Solution.
Hutchins IT Limited endeavour to complete every DesignJet Repair by close of play next working day. Although this is not always possible, we attain this goal around 95% of the time.
If you’re looking for a DesignJet Repair in Cheshire or surrounding counties then contact Hutchins IT Limited, where you can be assured of a prompt, professional and cost-effective solution.
Hutchins IT Limited -Your DesignJet Repair Partner
in Winsford, Cheshire