DesignJet T7200 Repair Newcastle-upon-Tyne
Introduction:
In the picturesque landscape of Newcastle-upon-Tyne, our plotter repair saga unfolds with the exhilarating challenge of a DesignJet T7200 repair. The thrill of two repairs in the same locale adds a special zest to our plotter repair odyssey.
Powerful Players:
Meet the heavyweights of the HP CAD printer world – the DesignJet T7200 machines. Clocking an impressive 165 A1 line drawings per hour, these inkjet wonders elevate the standards in the realm of plotters.
Unraveling a Curious Conundrum:
Our plotter repair escapade takes an intriguing turn as we confront an unusual challenge reported by the customer. The DesignJet T7200 appears to hang when multiple prints are dispatched, yet gracefully handles individual print requests. A perplexing scenario that demands the finesse of telephone triage.
Guided by Total Care:
At Hutchins IT Limited, quality control is not just a procedure; it's a commitment embedded in our 8-step Total Care Program. Forged from over two decades of Plotter Repair sector experience, this program ensures that each DesignJet Repair follows a meticulously crafted standard, promising efficiency with minimal hassle.
Navigating the Plotter Maze:
Armed with insights from the customer, we delve into the intricacies of this DesignJet Repair, suspecting that the issue might not be as ominous as initially feared. Our investigative journey leads us to the front of the plotter, where media rolls, the initial feed/rewind mechanism, and the primary feed motor/roller dance in coordination.
The Culprit Unveiled:
Enter the "Hub-Support Assembly," a seemingly minor yet crucial device holding the rolls in place. The revelation unfolds – worn rubber grips in the hub support lead to paper slippage and misfeeds, falsely reported as a rear plotter paper jam, indicating a faulty sensor. A misleading error that once led us on hours-long troubleshooting quest. This was found more in desperation than good engineering practices and just prior to the plotter being relocated to the nearest canal.
A Solution Emerges:
The experience from the previous encounter enabled us to easily identify the true cause – a worn hub support. A temporary "field fix" is applied, and the customer is recommended to acquire a new set of supports to address the root problem.
Closure with Service and Clean:
With the issue identified and temporarily resolved, we executed a full service and clean on the DesignJet before subjecting it to final testing by the customer, concluding with the official sign-off.
Looking Ahead:
While a phone fix could have sufficed, the need for on-site validation was crucial, given the issue's recurrence after prolonged use. This marks only the second encounter with this peculiar problem, yet we anticipate its potential prevalence as these machines age.
Conclusion:
Another successful DesignJet Repair etched in the annals of Hutchins IT Limited's achievements. The meticulous adherence to our Total Care Solution quality program ensures that every Plotter Repair journey is undertaken with professionalism and exacting standards. Stay tuned for more plotter repair chronicles!
Looking for a DesignJet Repair in Newcastle Tyne and Wear. Look no more – simply contact Hutchins IT Limited for a fast – free – no obligations quotation.
Hutchins IT Limited – Your DesignJet Repair Partner
